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Web shop

The Verkkokauppa (web shop) tab lets you sell products on your own site. The feature is in beta and is enabled per team. If you would like to try it, ask Kotisivukamu to enable it, for example through the assistant in the dashboard or at tuki@kotisivukamu.fi. Once the shop is enabled, the tab appears in the dashboard's top bar. The shop pages of the dashboard are currently in Finnish only, so the labels below are given in Finnish with a translation.

The team's owner and admins can change the shop's settings, products and orders. Members can see the information but cannot change it.

Payment​

At the time of writing, customers pay for orders by bank transfer. The customer is given bank transfer instructions and an invoice showing the shop's invoice details and a reference number. Card payments are coming later. The Korttimaksut (card payments) section on the Asetukset (settings) tab shows whether card payment is available yet.

Creating a shop and adding it to your site​

  1. Press Luo verkkokauppa (create web shop) and give the shop a name. Only you see the name.
  2. On the shop's Yleiskuva (overview) tab, pick a site and press Linkitä sivustoon (link to site). Linking connects the shop to the site but does not change the site's layout yet.
  3. Under Lisää kauppa sivustolle (add the shop to your site), describe where you want the shop, for example as its own page in the menu or as featured products on the front page. Press Käynnistä kaupan lisäys (start adding the shop). The assistant adds the shop pages to your site in keeping with its current design, and you can follow the progress on the site's own page like any other update. It is an ordinary site update, and the same terms apply as to other updates.

If you remove the link, the shop pages stay on the site, but they show no products until the shop is linked again.

Tabs​

  • Yleiskuva (overview): the number of products for sale and orders awaiting delivery, and the linked site.
  • Tuotteet (products): adding and editing products. The price includes VAT. The product code is optional: if you leave it empty, it is made from the product name. The code cannot be changed afterwards. You can upload images for a product (jpeg, png, webp or gif, up to 5 MB). Only products with the status Myynnissä (for sale) appear in the shop. Saldo (stock) is the quantity in storage, and Vapaana (available) is what is not currently reserved in customers' shopping carts.
  • Tilaukset (orders): orders by status (awaiting payment, paid, shipped, refunded, cancelled). When the bank transfer shows up in your account, press Merkitse maksetuksi (mark as paid). Product stock is reduced at this point. When the parcel has left, press Merkitse toimitetuksi (mark as shipped). The Lasku (invoice) button opens the order's invoice.
  • Alennuskoodit (discount codes): codes the customer enters at checkout. A discount can be a percentage or a fixed amount, and it can have a minimum order, a maximum number of uses and a validity period. The discount is calculated from the product total before shipping.
  • Tilastot (statistics): net sales, paid orders, average order, refunds and top products for the selected period.
  • Asetukset (settings): Korttimaksut (card payments), Laskutustiedot (invoice details: seller name, business ID, VAT ID, address, payment term and an extra note on the invoice), Toimitustavat (shipping methods) and Kiinteä toimituskulu (flat shipping fee). The invoice details appear on the customer's invoice, so it is worth filling them in before the shop opens.

Shipping​

Shipping methods (for example pickup point, home delivery or in-store pickup) get a name and a price, and you can set a limit above which an order ships free. The customer picks one shipping method at checkout. If no shipping methods have been added, the flat shipping fee is added to the order.

If the shop has a Shipit account, connect its key in the shipping methods section. Hae toimitustavat Shipitistä (fetch shipping methods from Shipit) then lists the account's services: the common ones (Posti and Matkahuolto parcel and pickup-point services) first, the rest in a list you can expand. The ones you pick are added as shipping methods, switched off, priced at what Shipit charges for a 1 kg parcel rounded up to 10 cents. Check the price and switch each on, and it appears at checkout. For pickup-point deliveries the customer chooses a pickup point at checkout by postcode.

The shipping method's price is what the customer pays. To make it follow weight, add weight tiers to the method (for example up to 1 kg 8.30 €, up to 5 kg 8.30 €, up to 10 kg 11.70 €): the checkout picks the tier by the order's weight, and an order heavier than the last tier pays the last tier's price. Product weights are set in the product details. The method editor shows what Shipit charges your account for 1, 5 and 10 kg parcels, and Käytä Shipit-hintoja copies them in as the price and tiers. Shipit's prices are fetched once a day and on demand with Päivitä hinnat Shipitistä; a refresh never changes your methods' prices. A method can also carry a delivery time (for example "1–3 arkipäivää"), shown to the customer at checkout.

Notifications​

The shop's notifications, for example new orders, appear in the dashboard's bell. In the Ilmoitukset (notifications) section of the Asetukset (settings) tab you choose which addresses also get them by email, and for which events. A new shop has the email address of the user who created it as its default recipient. Without a recipient the shop sends no notification emails, not even for new orders, so it is worth checking the addresses if someone else handles the orders.

Assistant​

The dashboard assistant can list the shop's products and orders. It can also propose new products or changes to prices, stock and descriptions, and mark an order as paid or shipped. The assistant saves nothing by itself: the proposal appears in a card that you save or cancel.