Frequently Asked Questions (FAQ)
General
What is Kotisivukamu?
Kotisivukamu is a service that builds professional websites for businesses using AI. Tell us about your business, and we take care of the rest.
Do I need to know how to code?
No. Kotisivukamu handles all the technical work. You just need to tell us what you want, either to Kamu in Studio or the Assistant, or by editing texts directly in the dashboard.
How quickly is the site ready?
Building the first site usually takes 20-30 minutes. You can follow the progress in the dashboard in real time. Subsequent updates are usually completed in 15-20 minutes. Changes made in Studio show up in the preview right away.
Can I try the service for free?
Yes. The trial is free and requires no payment card. You can create up to five trial sites, and they work at the address {site}.kskamu.app. A plan is only needed when you want to connect your own domain to the site.
The first build of a site is free. Each new user also gets 5 EUR of Kamu Balance for editing the site in Studio.
How long is the trial?
The trial lasts 30 days from your latest activity: building the site, editing it, or topping up your balance. You'll get an email reminder before it ends. The site of an expired trial is no longer visible, but it is kept for 90 days, and you can restore it by ordering a plan for it or by contacting support.
Site
Can I edit the site myself?
Yes, in three ways:
- In Studio: tell Kamu what you want to change, see the changes in the preview right away, and publish when you're happy
- With the Assistant: send a single change request in a conversation, and the site builder makes the update
- By hand: edit texts on the Texts page and blog posts on the Posts page
Studio and updates started from the Assistant use Kamu Balance. Editing texts and blog posts by hand is free.
Can I use my own images?
Yes. You can upload images to the Media page in the dashboard or attach them directly to a message in Studio or the Assistant. Read more: Images and media
Is the site mobile-friendly?
Yes. All sites built by Kotisivukamu work smoothly on phones, tablets, and desktops.
How does my site get found on Google?
Sites are built with search engine optimization (SEO). The site is automatically indexed by Google, usually within a few days. On the site's Search engines page you can see how the site shows up in Google and AI search, and some of the issues found can be fixed with the Fix button.
Visibility improves when your contact details and opening hours on the site are up to date. You change them by asking Kamu in Studio or the Assistant. A business that serves a local area should also set up a Google Business Profile.
Can I add a blog to my site?
Yes. Request blog addition from the Assistant page. You can publish new blog posts using the chat tool or manage them from the Posts page.
Will I be notified about contact requests?
Yes. You can receive notifications via email, browser push notifications, and WhatsApp. Read more: Notifications
Domain
Do I need my own domain?
Your site automatically gets an address like {site}.kskamu.app. If you want your own domain (e.g., company.com), you can connect it from the dashboard. Connecting your own domain requires a paid plan. You can buy a domain during the trial and connect it to the site later.
Where can I get a domain?
You can register a new domain directly through Kotisivukamu from the Domains page in the dashboard. You can also buy a domain separately from providers like Domainhotelli, Louhi, Nebula, or Cloudflare. Prices start from around 10 euros per year.
How do I connect a domain?
See instructions at Domain management.
Billing
How much does a subscription cost?
- Lite: 3.90 EUR/mo, billed yearly at 46.80 EUR. No monthly Kamu Balance; you top up when needed.
- Pro: 13.99 EUR/mo billed monthly, or 9.99 EUR/mo billed yearly (119.88 EUR). Includes 10 EUR of Kamu Balance per month.
VAT of 25.5% is added to the prices. A domain is not included in any plan; it is ordered separately. The trial is free. Read more: Subscriptions
Can I cancel my subscription?
Yes. On the site's Settings page, under Subscription, press Cancel subscription. The cancellation request goes to support, and we will contact you to process it. The site remains active until the end of the billing period.
How do I pay invoices?
You'll receive the invoice by email and can pay it via online banking. An open invoice can also be paid by card with the Pay by card button on the dashboard's Billing page. If you save a payment card on the Billing page and turn on automatic charge, invoices are charged to the card on their due date. Read more: Invoices
What is Kamu Balance?
Kamu Balance is a team-wide prepaid balance. It pays for site updates after the free first build, edits in Studio and with Kamu, documents, and logo generation. Editing texts and blog posts by hand is free.
A new user gets 5 EUR of welcome balance, and the Pro plan adds 10 EUR per site every month. Lite and the trial include no monthly balance. You can top up from the Billing page. Read more: Kamu Balance
Team
Can I invite other users?
Yes. You can invite team members from the Team page by email. Team members have access to all of the team's sites.
To give access to a single site only, invite the user from the site's Users page. A site-specific user does not see the team's other sites.
Can I manage multiple sites?
Yes. With one account you can manage multiple sites. Sites are shown by team in the dashboard.
Support
How do I get help?
- Support button: in the bottom right corner of the dashboard (? button). You can ask the AI assistant, which answers right away, or send a message to our team. We respond to support messages within 24 hours, usually much faster.
- Email: tuki@kotisivukamu.fi
- WhatsApp: you can also manage your site via WhatsApp
- Guide: opas.kotisivukamu.fi