Kamu Balance
Kamu Balance (Kamusaldo) is the balance that is consumed when you use the AI assistant: when you request changes in the Chat view, work in Studio, or ask the assistant for advice. The balance is shown in euros, and you can always see it in real time in Studio and on the Billing page in the dashboard.
Kamu Balance is team-wide: one shared balance covers all of the team's sites and users.
Monthly Kamu Balance
Every month you receive the amount of Kamu Balance included in your subscription:
| Subscription | Kamu Balance per month |
|---|---|
| Free trial | 3.50 € |
| Monthly subscription | 10.00 € |
| Annual subscription | 10.00 € + a 20 € signup bonus at the start of the subscription |
The monthly balance renews when the billing period changes. You can see the renewal date on the Kamu Balance card on the Billing page. Any unused monthly amount does not carry over to the next month.
Topping up
If the monthly balance is not enough, you can top up:
- Open the Billing page and press Top up Kamu Balance.
- Choose an amount: 10 €, 25 €, 50 €, or any amount between 1 and 500 €.
- Payment is made by card via Stripe. The balance appears on your account immediately after payment, and a receipt is added to your invoice history.
Topped-up balance is valid for 12 months from purchase. Consumption is always deducted from the monthly balance first and only then from the topped-up balance, so your top-ups last as long as possible.
Tracking consumption
In the Consumption section of the Billing page you can see what the balance has been spent on:
- Choose the period to view with the date fields.
- You can see the time, source (for example a Studio session or the chat assistant), site, and amount of each event. A Studio session's rows are grouped together, so you see the session's total cost on one line.
- The By day button groups consumption per day.
- Export CSV downloads all rows as a spreadsheet file you can open in Excel, for example.
The Kamu Balance card on the same page shows the balance breakdown (monthly and topped-up portions), your top-up history with expiry dates, and the latest events.
When the balance is low
- When less than 3 € remains, the Billing page and Studio remind you to top up.
- If the balance runs out completely, a Studio session cannot be started and the chat assistant cannot respond until you top up.
- If the balance runs out mid Studio session, publish your changes right away to keep them safe, top up in another tab, and refresh the Studio page.