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Domain transfer

If you already have a domain with another provider (e.g., GoDaddy, Namecheap, Cloudflare), you can transfer it to Kotisivukamu's management. After the transfer, the site's DNS settings can be configured automatically.

Need help?

A domain transfer can feel technical, but we're happy to help. Contact support (tuki@kotisivukamu.fi) and send us the transfer code, and we'll handle the transfer for you.

How does the transfer work?​

A transfer means that your domain's registrar changes from the current provider to the registrar used by Kotisivukamu. The domain and its associated services (such as email and website) continue to work normally during the transfer.

What do you need?​

  1. A transfer code (EPP / Auth Code) from your current provider. You can usually find this in your provider's dashboard or by requesting it from their customer service.
  2. Access to the domain owner's email. Both the current and new owner will receive a confirmation email that must be approved.

Making the transfer​

  1. Go to the Domains page in the dashboard
  2. Click Transfer domain
  3. Enter the domain (e.g., company.com). You'll see the transfer price, and the dashboard fetches the domain's current public DNS records.
  4. Enter the transfer code (EPP / Auth Code)
  5. Choose which DNS records to import with the transfer (see DNS records and email below)
  6. Fill in the owner details
  7. Click Start transfer, or for a paid transfer Pay ... € and start transfer

Domain transfer

Before the transfer, make sure the transfer lock (Registry Lock / Domain Lock / clientTransferProhibited) has been removed at your current provider. The transfer won't go through without it.

If the domain is available, it cannot be transferred. The dashboard then offers to register it as new.

Pricing​

  • .fi domains: transfer is free
  • International extensions (.com, .net, etc.): the transfer extends the domain by one year and is paid

The domain is automatically renewed after the transfer.

Where do I get the transfer code?​

You get the transfer code from your current domain provider. Below are instructions for common providers:

  • Domainhotelli: log into the dashboard, select the domain, and look for "Transfer code" or "Auth Code"
  • Louhi: log into the OmaLouhi service, select the domain, and request a transfer code
  • Nebula: log into the dashboard and find the transfer code in the domain settings
  • Cloudflare: Dashboard -> Domain -> Transfer -> Get auth code

If you can't find the transfer code, contact your current provider and request it from them.

How long does the transfer take?​

  • .fi domains: usually from a few minutes to a few hours
  • International extensions: up to 5-7 days, as the transfer requires confirmations from both parties

During the transfer, the domain's page shows the transfer status. Your current registrar may require a separate approval for the transfer in its own service. If the transfer doesn't progress, check your current registrar's dashboard to see whether the transfer is waiting for your approval.

If the transfer fails, for example because of a wrong transfer code, the domain's page shows the latest error. You can correct the transfer code or the owner details and click Save and try again.

DNS records and email​

The transfer form fetches the domain's current public DNS records and lists them. Choose which records to import. Some records are not publicly visible and cannot be fetched automatically. You can add missing records by pasting them as text (Paste records (zonefile)) or from a file (Import from a file). Nameserver records are not imported.

If the dashboard recognises the service your nameservers are at (e.g., Louhi or Cloudflare), you can choose to keep the nameservers there. The DNS settings then stay as they are at the current service, and only the registrar changes.

Important

If your domain is connected to an email service (e.g., Google Workspace, Microsoft 365) or other services, check before the transfer that all necessary DNS records (MX, TXT, CNAME) are in the list to import. A screenshot or PDF printout of your current records is a good backup. If you're unsure, contact us before the transfer (tuki@kotisivukamu.fi) and we'll verify together that no service is interrupted.

After the transfer​

Once the transfer is complete, the domain appears on the Domains page in the dashboard with the status Active. You can then connect it to your site. If DNS records were imported with the transfer, the nameservers are switched to Kotisivukamu's nameservers and the site's DNS settings are configured automatically. If you kept the nameservers at your previous service, you set up the DNS settings there yourself.

Transferring away from Kotisivukamu​

You can transfer the domain to another registrar at any time:

  1. Open the domain's page and, under Transfer to another registrar, click Show transfer code
  2. Copy the transfer code (for .fi domains, the transfer key)
  3. If the transfer lock is on, click Remove lock
  4. Start the transfer at the new registrar

For international extensions the transfer code is valid for a limited time, so fetch it only when you start the transfer.